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This message was authored by: Stephen+Wiles

my name in email address

Instead of showing my name in my email address when I send an email or get  a reply, it shows E-MÂIL ÂLERT.
 
Should I be worried and what can i do to get rid of it?

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This message was authored by: caesarome Answer

Re: my name in email address

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address.You can also change the display name here as well,

 

And again remove anything here that you did not setup.

 

Then logout and change your password:

https://skyid.sky.com/resetpassword/

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This message was authored by: caesarome Answer

Re: my name in email address

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address.You can also change the display name here as well,

 

And again remove anything here that you did not setup.

 

Then logout and change your password:

https://skyid.sky.com/resetpassword/

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

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This message was authored by: Stephen+Wiles

Re: my name in email address

Thanks very much.  The reply was in simple easy to understand steps & it worked perfectly.

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