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Discussion topic: emails delete automatically after 1 month. how do I change?

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This message was authored by: Steven+Watson

emails delete automatically after 1 month. how do I change?

so, my historic emails cannot be found.

 

it looks like they only go back as far as 1 month

 

how do I get older ones?

 

 

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This message was authored by: Mark39

Re: emails delete automatically after 1 month. how do I change?

Posted by a Superuser, not a Sky employee. Find out more

If you're using a mail app you might find that the automatic deletion is because of a setting in the app. You could try looking online here: https://www.sky.com/signin/email

This message was authored by: caesarome

Re: emails delete automatically after 1 month. how do I change?

Posted by a Superuser, not a Sky employee. Find out more

@Steven+Watson 

If this is happening via your online account then have a read of this as it might be worth a try:


https://help.yahoo.com/kb/SLN2552.html

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