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Discussion topic: email suspended

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This message was authored by: Linda171

email suspended

does anyone have a number for yahoo ? 

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This message was authored by: Mark39

Re: email suspended

Posted by a Superuser, not a Sky employee. Find out more

Yahoo won't help with a Sky Yahoo email account, so there's no point contacting them. What exactly is the error message you're seeing?

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This message was authored by: Linda171

Re: email suspended

your email has been suspended 

This message was authored by: Mark39

Re: email suspended

Posted by a Superuser, not a Sky employee. Find out more

If you're seeing the same message when logging in here, try changing your password via the forgotten password link: https://www.sky.com/signin/email

 

If the 'suspended' message remains, you'll have to contact Sky. The suspension is applied automatically by Yahoo, but unless things have,changed recently, Sky appear not to have a straightforwad process to 'unsuspend' your account. 

 

Unfortunately Yahoo won't help, so you'll have to pursue it through Sky.

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This message was authored by: Linda171

Re: email suspended

ok thank you 

This message was authored by: Mark39

Re: email suspended

Posted by a Superuser, not a Sky employee. Find out more

@Linda171 don't be fobbed off if Sky say you need to contact Yahoo. It seems to be the advice they often give when they don't know how to fix email problems.

 

As I ,mentioned before, Yahoo won't help.

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