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Discussion topic: email issues

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kevin2805
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This message was authored by kevin2805 This message was authored by: kevin2805

email issues

‎18 Feb 2024 03:20 PM - last edited: ‎19 Feb 2024 10:06 AM by Community Manager

since speaking to a sky customer service rep my emails on my mobile phone go straight to trash instead of my inbox, can someone please help rectify this? i have no filters on my phone so i dont understand why this is happening. 

 

regards

 

a 23+ year sky customer (removed)

 


Moderator note: Removed inappropriate language


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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: email issues

‎19 Feb 2024 01:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@kevin2805 

Have a read of this:

https://www.sky.com/help/articles/emails-automatically-being-sent-to-trash

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