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Discussion topic: email account update

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This message was authored by SapperSpud This message was authored by: SapperSpud

email account update

SapperSpud_0-1659731555683.png

This is all i get whan trying to log into my email account after clicking fix problem. this is on all my devices and online web access

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This message was authored by caesarome This message was authored by: caesarome

Re: email account update

Posted by a Superuser, not a Sky employee. Find out more

I had this a few years ago, a password reset fixed it for me:

 

https://skyid.sky.com/resetpassword/

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This message was authored by Mark39 This message was authored by: Mark39

Re: email account update

Posted by a Superuser, not a Sky employee. Find out more

You could try changing your password. If that doesn't resolve it, you'll have to call the number shown and cross your fingers that the adviser knows the process for fixing it. In my experience not all advisers do.

This message was authored by jayach This message was authored by: jayach

Re: email account update

Posted by a Superuser, not a Sky employee. Find out more

As the others have said, your password will need changing. Have you rung the number provided?

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