cant access my second email account

[janzzz]

Ive been with Sky for years and have two email accounts hosted ion yahoo e..g

mainacc @sky.com

secondacc @Sky.com 

My main account is all fine.

My second account (which I dont regularly access) has disappered and I cant add it as an account either.

This second account is I beleive receiving emails I would like to see.

Whats going on?

[caesarome]

What happens when you login here to it:

https://skyid.sky.com/signin/email/

When did you last login to it ?

[jayach]

What happens if you try to log in to the second account here:

https://www.sky.com/myaccount/my-details

Try doing it in a different browser to the one you normally use.