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Discussion topic: access

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Avatar for Toggles1
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This message was authored by: Toggles1

Message posted on ‎03 Dec 2023 11:23 AM

access

I can't access my email account as I'm not receiving 2 step verification codes.

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎03 Dec 2023 11:36 AM

Re: access

Posted by a Superuser, not a Sky employee. Find out more

You can turn off 2 step verification by selecting the 'can't sign in with code' link and using your Recovery Code when prompted.

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Avatar for BaileyGB
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This message was authored by: BaileyGB

Message posted on ‎13 Dec 2023 10:19 AM

Re: access

@Toggles1 wrote:

I can't access my email account as I'm not receiving 2 step verification codes.

Are you trying to access through your phone or computer?

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