My yahoo mail account has been hacked. I have tried to change the password but the hackers have put their number with the account so a verification code goes to them. I have been on to sky for hours trying to sort this but in the end I was told I need to speak to yahoo. I can not find any way of speaking to yahoo. I can not access emails or sort this problem!!
Posted by a Superuser, not a Sky employee. Find out more
Yahoo won't be able to help - they'll just pass you back to Sky.
Sky do have a specialist team who can resolve this for you, but their existence appears not to be widely known among the front line advisers. Unfortunately you'll have to persevere with them I'm afraid until you come across an adviser who knows who to pass it on to.
Posted by a Superuser, not a Sky employee. Find out more
What you need to do is to call Sky as advised by @Mark39 and hope that whoever you talk to knows the recovery process as not all do.
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