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Discussion topic: Yahoo app password

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This message was authored by: KetnaG

Yahoo app password

Hi, I am trying to set up my SKY email address on the Outlook email app on my new anroid phone.  It does not accept the password I use to login on the SKY email address, and it is prompting me to generate a new Yahoo app password.
However when going into Yahoo mail I am unable to generate a  new Yahoo app password. due to the Security & Privacy tab being disabled on Yahoo.  I contacted my laptop support provider but they cannot diagnose the issue as it's a Sky/Yahoo issue - where yahoo has diasbled the settings.
If anyone can help please.

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This message was authored by: Mark39

Re: Yahoo app password

Posted by a Superuser, not a Sky employee. Find out more

@KetnaG Yahoo's app passwords don't work with Sky Yahoo Mail - they're not the same.

 

You can find a link to Sky's app password generator via the FAQS section of their help guide here: https://www.sky.com/help/articles/problems-accessing-sky-mail-from-your-email-app

This message was authored by: jayach

Re: Yahoo app password

Posted by a Superuser, not a Sky employee. Find out more

@KetnaG 

It is not necessarily to use a generated password for Outlook on mobile, just make sure you select the account type as Yahoo.

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