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Discussion topic: Why does sky need an activation code for me to access emails

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This message was authored by Teddy+ear This message was authored by: Teddy+ear

Why does sky need an activation code for me to access emails

Cannot get in email unless I get activation code from sky
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This message was authored by caesarome This message was authored by: caesarome

Re: Why does sky need an activation code for me to access emails

Posted by a Superuser, not a Sky employee. Find out more

If you haven't set it up then select the "Maybe later" option to continue into your email account.

 

If you have set it up then the code you need to enter is sent to your mobile.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Why does sky need an activation code for me to access emails

Posted by a Superuser, not a Sky employee. Find out more

@Teddy+ear wrote:
Cannot get in email unless I get activation code from sky

It only happens if you've set up 2 step log in. If you set it up inadvertently, use the Recovery Code emailed to you to turn it off.

This message was authored by jayach This message was authored by: jayach

Re: Why does sky need an activation code for me to access emails

Posted by a Superuser, not a Sky employee. Find out more

If you have set up 2FA, you will be sent a verification code to your mobile number.

If that is not what you mean by an activation code, can you explain a bit more about just what you do mean.

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