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Discussion topic: WANT TO CANCEL 2 STEP VARIFIATION CODE
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This message was authored by: Sondra2
Message posted on 26 Dec 2023 12:14 PM
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WANT TO CANCEL 2 STEP VARIFIATION CODE
MY SKY.COM EMAIL ADDRESS REQUESTS VERIFICATION CODE WHICH THEY SAY HAS BEEN SENT TO MY MOBILE BUT NEVER ARRIVES
HOW DO I CANCEL REQUIRING THIS CODE
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Dec 2023 12:19 PM
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Re: WANT TO CANCEL 2 STEP VARIFIATION CODE
When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.
To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.
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