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Discussion topic: Verification code

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This message was authored by: Marybush

Verification code

I can't log into my sky yahoo email account because they want a verification code which should go to my phone number but I can't get into anything from my phone number to my sky yahoo email account 

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This message was authored by: caesarome

Re: Verification code

Posted by a Superuser, not a Sky employee. Find out more

@Marybush 

We have answered this so many times fior you so please read our replies.

 

Select the "can't sign in either code link" and enter your recovery code that you should have made a note of to turn this off.

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This message was authored by: Mark39

Re: Verification code

Posted by a Superuser, not a Sky employee. Find out more

@Marybush why are you bothering to post when you just take no notice of the answers given to you. Or are you trolling?

This message was authored by: caesarome

Re: Verification code

Posted by a Superuser, not a Sky employee. Find out more

@Marybush 

To reply select this button that is over on the right:

 

Screenshot 2026-06-02 202242.png

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This message was authored by: Marybush

Re: 2 Step verification - not receiving the code on my phone

I don't know how to do the verification code 

This message was authored by: Mark39

Re: 2 Step verification - not receiving the code on my phone

Posted by a Superuser, not a Sky employee. Find out more

@Marybush I'd recommend you give Sky a call, as clearly our replies here aren't helping you.

This message was authored by: caesarome

Re: 2 Step verification - not receiving the code on my phone

Posted by a Superuser, not a Sky employee. Find out more

@Marybush 

We have replied to you some many times I have lost count so take a look at your posts and our replies here, just down the page:

 

https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2712236

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This message was authored by: fouesnant

Re: 2 Step verification - not receiving the code on my phone

I'm guessing that unfortunately she hasn't got a Recovery Code.

This message was authored by: fouesnant

Re: 2 Step verification - not receiving the code on my phone

I had the same issue. Suggest that you ring Sky but asked to be put through to the Technical dept. The staff that will initially answer your call won't/can't help you. Took me 6 conversations with them and registering 2 complaints before it got sored. That took 5 weeks! Good luck. 🤞🤞🤞

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This message was authored by: Marybush

Sky yahoo emails

I have not been able to login to my sky yahoo emails for over two months but last night it came back on with out the verification code then it vanished and I couldn't login again 

This message was authored by: jayach

Re: Sky yahoo emails

Posted by a Superuser, not a Sky employee. Find out more

@Marybush wrote:

then it vanished and I couldn't login again 


What do you mean by that? Is it asking for a code again?

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