I don't have a problem accessing e mails from I pad or phone. When I try from laptop it gives me a error message 288. Sky technical unable to help as they have tried unblocking it but no luck
Posted by a Superuser, not a Sky employee. Find out more
Are you using anything like a VPN with your laptop because if so it will need disabling.
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I don't have a problem accessing e mails from I pad or phone. When I try from laptop it gives me a error message 288. Sky technical unable to help as they have tried unblocking it but no luck
If you're using a VPN, disable it while you're logging in, as @caesarome posted. If not, try turning off your broadband router at the plug for an hour which should result in your connection being assigned a different IP address.
If neither works, you'll have to pursue it with Sky, I'm afraid. The problem will be finding an adviser who knows how to fix it.
Hi I have virus protection and turned off the relevant switches and turned back on. It is no different. Technical dept spent ages trying to fix it but it seems they have given up.
