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Discussion topic: Unable To Log In on any android Mail app

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This message was authored by: Stevej1962

Unable To Log In on any android Mail app

 

Hi Been having this problem for days have tried different maill apps Outlook Gmail Spark and a few more but when i try to add 3 different sky emails when me and my wife have we get one of yhese messages Please Help

 

 

 

 

2022-10-06 08.47.30.jpg2022-10-05 13.34.43.jpg2022-10-06 08.47.30.jpg

Valentides
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This message was authored by: Mark39

Re: Unable To Log In on any android Mail app

Posted by a Superuser, not a Sky employee. Find out more

If you can log in OK using your browser via sky.com you probably just need to use an app password in place of your normal Sky password for your Android apps and Outlook. This guide from Sky explains and includes a link to the app password generator:  https://www.sky.com/help/articles/getting-started-with-sky-yahoo-mail#

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This message was authored by: Stevej1962

Re: Unable To Log In on any android Mail app

thanks but I dont get the chance to enter any password the normal one or the app password. these messages come up on first page the password space is still blank and then these appear 

Valentides
This message was authored by: Mark39

Re: Unable To Log In on any android Mail app

Posted by a Superuser, not a Sky employee. Find out more

Have you tried uninstalling and reinstalling the apps making sure thay any cache is removed after uninstalling? If when reinstalling there's an option to choose a provider, select Yahoo Mail.

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This message was authored by: Stevej1962

Re: Unable To Log In on any android Mail app

Hi Mark 

 

Yes have uninstalled and clear all cache on android  phone. I get this on every maill app I have tried and i have tried about 10. 1 email works fine the other 3 I just get one of these messages

Valentides
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This message was authored by: Stevej1962

Re: Unable To Log In on any android Mail app

For some reason  today it is all working fine think must have been a problem yahoo end as all apps not let me log in

Valentides
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