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Discussion topic: Two step verification

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This message was authored by: Sues5

Two step verification

Hi is any one got the same problem. 

When signing into Yarhoo, I keep getting. " Sign in with two step verification " which I did not  request or sign for,  And now I need a recovery code which of course I've never been sent. 

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This message was authored by: Mark39

Re: Two step verification

Posted by a Superuser, not a Sky employee. Find out more

@Sues5 it doesn't set itself up. If a Verification Code is geing sent to you, use it to log in.

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This message was authored by: Sues5

Re: Two step verification

I didn't set it up, I had problems last week and sky  rectified it , I signed in ok this morning,  I do not have a recovery code.

This message was authored by: Mark39

Re: Two step verification

Posted by a Superuser, not a Sky employee. Find out more

@Sues5 on the login screen, are you offered the option to set up 2 step verification? If so, there's a greyed option saying 'maybe later'. Tap the 'later' button and you'll be logged in with just your username and password. 

 

Use this link to log in: www.sky.com/signin/email

This message was authored by: jayach

Re: Two step verification

Posted by a Superuser, not a Sky employee. Find out more

@Sues5 

When you get the " Sign in with two step verification " it should show the last 3 digits of the phone number it ha sent the verification code to.

Is that your number?

jayach_0-1782083712349.png

 

This message was authored by: caesarome

Re: Two step verification

Posted by a Superuser, not a Sky employee. Find out more

@Sues5 wrote:

I do not have a recovery code.


If you have activated this, as it isn't clear if you have, then you don't need a recovery code as you just sign in with the code sent to your mobile number.

 

If you have not activated this then select the "Set up later" option when trying to access your emails.

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