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Discussion topic: Turn off Two Step Verification PLEASE

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This message was authored by: bandchair

Message posted on ‎04 Jun 2026 09:30 AM

Turn off Two Step Verification PLEASE

I need to turn off Two step verification, NOBODY in SKY seems to be interested, PLEASE turn it off so I do not have to use my mobile phone which I very rarely do ay any time.

PLEASE.

 

You see what I mean, all i get back from SKY is a load of tripe.

 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎04 Jun 2026 09:34 AM - last edited: ‎04 Jun 2026 09:40 AM

Re: Turn off Two Step Verification PLEASE

Posted by a Superuser, not a Sky employee. Find out more

@bandchair  You're not contaxting Sky by posting here, non one on the community can turn it off as we are customers here.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: caesarome

Message posted on ‎04 Jun 2026 09:38 AM

Re: Turn off Two Step Verification PLEASE

Posted by a Superuser, not a Sky employee. Find out more

@bandchair 

You can do this yourself by selecting the "Can't sign in with code" link and using the recovery code you made a note of when this was setup on your account, if you do this then 2FA will be turned off.

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This message was authored by: Mark39

Message posted on ‎04 Jun 2026 09:39 AM

Re: Turn off Two Step Verification PLEASE

Posted by a Superuser, not a Sky employee. Find out more

@bandchair if you mean for Sky Yahoo Mail, mandatory use of 2 step verification was withdrawn several days ago. It's optional again.

 

If you've already set it up, you can use your Recovery Code to turn it off.

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