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Discussion topic: Trash folder missing

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This message was authored by: ivesali

Message posted on ‎14 Aug 2023 11:26 AM

Trash folder missing

Can anyone help please?  I have no trash folder in which to find deleted emails - is it hidden and can I unhide it??  Thank you.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎14 Aug 2023 01:29 PM

Re: Trash folder missing

Posted by a Superuser, not a Sky employee. Find out more

What device are you using to access your email account ?

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This message was authored by: ivesali

Message posted on ‎15 Aug 2023 09:24 AM

Re: Trash folder missing

I have tried multiple devices (assuming you mean computers) - Lenovo laptop, ipad

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎15 Aug 2023 10:00 AM

Re: Trash folder missing

Posted by a Superuser, not a Sky employee. Find out more

Are you using an email app? Or are you logging in via your browser?

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This message was authored by: caesarome

Message posted on ‎15 Aug 2023 10:01 AM

Re: Trash folder missing

Posted by a Superuser, not a Sky employee. Find out more

Have you got a folder called "Deleted items" ?

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