Sky yahoo email not working on mobile

[sammyfooty]

Hi All

im currently unable to access my sky Yahoo email account or receive emails on my mobile device, I can access mails if I login via sky site no problem . I've contacted sky today and said they will call me back on Monday which seems a bit of a distance away. Can anybody assist please .. maybe it's a setting issue or I need to delete account.. but I haven't a clue with the then sertup

thank you

[Mark39]

Which app are you using on your mobile?

[jayach · Accepted solution]

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@sammyfooty wrote:

I've contacted sky today and said they will call me back on Monday

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I really wouldn't depend on that happening.

[sammyfooty]

Hi Mark39

i currently use iPhone 13 to access emails on my mobile device..ref what app do I use.. I don't use app to access my mail, I use yahoo setup within my iPhone.. hope this helps

thankyou

[jayach]

I assume that means you are using the Apple Mail app. There have been many reports of that failing with a "server not responding" error. (or words to that effect)

Just what happens when you try to set it up?

[sammyfooty]

Thankyou for fine reply.. Yh the app within iPhone.. appears to be working again now.. I think it's yahoo/ sky server issue 

big thnx

[sammyfooty]

You were exactly correct.. **bleep**e response.. No call back like you said .. no wonder there losing customers