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Discussion topic: Sky mail interaction with Yahoo

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This message was authored by HP+Tower This message was authored by: HP+Tower

Sky mail interaction with Yahoo

Sky emails are slow coming through bur are fast if I go onto Yahoo mail direct. ALSO error message SERVER CODE "Limit" "cannot get mail  Authenticate Rate limit. do I do??

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky mail interaction with Yahoo

Posted by a Superuser, not a Sky employee. Find out more

How do you access your emails are you using an app and by "go onto Yahoo Mail direct" do you mean you login to Sky.com or you are then using the Yahoo email app. ?

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HP+Tower
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This message was authored by HP+Tower This message was authored by: HP+Tower

Re: Sky mail interaction with Yahoo

I only use Sky mail unless it doesnt work. I then access Yahoo mail via their app om my phon or on my MAC desktop if I want to see an ugent mail.

This message was authored by jayach This message was authored by: jayach

Re: Sky mail interaction with Yahoo

Posted by a Superuser, not a Sky employee. Find out more

@HP+Tower wrote:

I only use Sky mail unless it doesnt work. 


How are you accessing your email when "it doesn't work"? Browser or app/client, and on what device?

HP+Tower
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This message was authored by HP+Tower This message was authored by: HP+Tower

Re: Sky mail interaction with Yahoo

My desk apple mac computer. Via sky mail.  Which i believe fronts or liks to Yahoo mail. 

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky mail interaction with Yahoo

Posted by a Superuser, not a Sky employee. Find out more

I don't know what you mean by 'Sky mail'. Are you logging in via sky.com using your browser?

HP+Tower
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This message was authored by HP+Tower This message was authored by: HP+Tower

Re: Sky mail interaction with Yahoo

Yes i guess so. My  whole house is Apple. Every bit of technology is from Sky. Apart from Alexa. 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky mail interaction with Yahoo

Posted by a Superuser, not a Sky employee. Find out more

@HP+Tower 

So to be clear what is happening when you login via this link:

 

https://skyid.sky.com/signin/email/

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This message was authored by HP+Tower This message was authored by: HP+Tower

Re: Sky mail interaction with Yahoo

That link opens Yahoo directly ok. The mail I access via Safari says Connection Loging Enabled but doesnt work at all. I had to go to Yahoo to pen and read your message.

Brian G

This message was authored by caesarome This message was authored by: caesarome

Re: Sky mail interaction with Yahoo

Posted by a Superuser, not a Sky employee. Find out more

@HP+Tower wrote:

That link opens Yahoo directly ok.


The link I posted takes you directly to your email account so what browser are you using if it Safari then this is your answer, use this link instead of doing it whatever way you were trying to access your account.

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This message was authored by jayach This message was authored by: jayach

Re: Sky mail interaction with Yahoo

Posted by a Superuser, not a Sky employee. Find out more

@HP+Tower wrote:

That link opens Yahoo directly ok. The mail I access via Safari says Connection Loging Enabled but doesnt work at all.


It's still very difficult to understand what you are saying, if you use @caesarome's link, that will open in Safari. (on apple) 

How are you opening in Safari?

HP+Tower
Topic Author
This message was authored by HP+Tower This message was authored by: HP+Tower

Re: Sky mail interaction with Yahoo

You are helping A 74 year old non techi person.  If I could  send some screenshots it may help to explain what isn't happening. I can see all my emails instantly on Yahoo mail but they take 15mins to be seen using what I call sky mail. May be I am calling it the wrong name. I can live with the suggested work around and thanks for your assistance guys. 

This message was authored by jayach This message was authored by: jayach

Re: Sky mail interaction with Yahoo

Posted by a Superuser, not a Sky employee. Find out more

I suspect when you say you are using "Sky mail" you are actually using Apple's Mail app.

Unfortunately that is known to have a problem accessing Sky email, usually resulting in "server not responding" errors.

There is currently no known way to resolve the problem, so using the link to the webpage is probably the best we can recommend.

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