04 Feb 2025 11:49 AM
Sky emails are slow coming through bur are fast if I go onto Yahoo mail direct. ALSO error message SERVER CODE "Limit" "cannot get mail Authenticate Rate limit. do I do??
04 Feb 2025 11:54 AM
Posted by a Superuser, not a Sky employee. Find out moreHow do you access your emails are you using an app and by "go onto Yahoo Mail direct" do you mean you login to Sky.com or you are then using the Yahoo email app. ?
04 Feb 2025 11:58 AM
I only use Sky mail unless it doesnt work. I then access Yahoo mail via their app om my phon or on my MAC desktop if I want to see an ugent mail.
04 Feb 2025 01:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@HP+Tower wrote:I only use Sky mail unless it doesnt work.
How are you accessing your email when "it doesn't work"? Browser or app/client, and on what device?
04 Feb 2025 01:39 PM
My desk apple mac computer. Via sky mail. Which i believe fronts or liks to Yahoo mail.
04 Feb 2025 01:41 PM
Posted by a Superuser, not a Sky employee. Find out moreI don't know what you mean by 'Sky mail'. Are you logging in via sky.com using your browser?
04 Feb 2025 01:45 PM
Yes i guess so. My whole house is Apple. Every bit of technology is from Sky. Apart from Alexa.
04 Feb 2025 01:50 PM
Posted by a Superuser, not a Sky employee. Find out moreSo to be clear what is happening when you login via this link:
https://skyid.sky.com/signin/email/
04 Feb 2025 04:47 PM
That link opens Yahoo directly ok. The mail I access via Safari says Connection Loging Enabled but doesnt work at all. I had to go to Yahoo to pen and read your message.
Brian G
04 Feb 2025 05:52 PM
Posted by a Superuser, not a Sky employee. Find out more
@HP+Tower wrote:
That link opens Yahoo directly ok.
The link I posted takes you directly to your email account so what browser are you using if it Safari then this is your answer, use this link instead of doing it whatever way you were trying to access your account.
04 Feb 2025 06:55 PM
Posted by a Superuser, not a Sky employee. Find out more
@HP+Tower wrote:That link opens Yahoo directly ok. The mail I access via Safari says Connection Loging Enabled but doesnt work at all.
It's still very difficult to understand what you are saying, if you use @caesarome's link, that will open in Safari. (on apple)
How are you opening in Safari?
06 Feb 2025 08:52 AM
You are helping A 74 year old non techi person. If I could send some screenshots it may help to explain what isn't happening. I can see all my emails instantly on Yahoo mail but they take 15mins to be seen using what I call sky mail. May be I am calling it the wrong name. I can live with the suggested work around and thanks for your assistance guys.
06 Feb 2025 04:21 PM
Posted by a Superuser, not a Sky employee. Find out moreI suspect when you say you are using "Sky mail" you are actually using Apple's Mail app.
Unfortunately that is known to have a problem accessing Sky email, usually resulting in "server not responding" errors.
There is currently no known way to resolve the problem, so using the link to the webpage is probably the best we can recommend.
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