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Discussion topic: Sky email

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Avatar for Ad71
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This message was authored by: Ad71

Message posted on ‎25 Aug 2026 11:08 AM

Sky email

Asks for verification  check 

But code never come

Rang sky no help so left locked out of emails

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Avatar for twilight+princess
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This message was authored by: twilight+princess

Message posted on ‎25 Aug 2026 12:12 PM - last edited: ‎25 Aug 2026 12:13 PM

Re: Sky email

Posted by a Superuser, not a Sky employee. Find out more

Are you signing in/requesting the code using a browser? If yes then try incognito mode &/or a non Chrome related browser like Firefox. It sounds like the same problem some Microsoft users have & using a non Chrome related browser worked for them.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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This message was authored by: caesarome

Message posted on ‎25 Aug 2026 01:16 PM

Re: Sky email

Posted by a Superuser, not a Sky employee. Find out more

@Ad71 

Have you looked in your messaging apps spam folder in case the verification text has ended up in it ?

 

Check your phone isn't blocking unknown numbers. Go to Settings > Messages > Unknown & Spam > Filter Unknown Senders > Turn off.

 

If you use message filters on iPhone, make sure all messages are visible. Go to iMessage > Filters > Change to All Messages.

 

Turn off any VPNs.

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