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Discussion topic: Sky email freezes when using the Edge browser

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This message was authored by Robertof+Ladywell This message was authored by: Robertof+Ladywell

Sky email freezes when using the Edge browser

My Sky email keeps freezing when using the Edge browser. I have also had an email from Sky suggesting I chnage the way I access Sky email and I'm not sure if this is genuine?

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky email freezes when using the Edge browser

Posted by a Superuser, not a Sky employee. Find out more

@Robertof+Ladywell wrote:

I have also had an email from Sky suggesting I chnage the way I access Sky email and I'm not sure if this is genuine?


If that email starts with something like "Dear User" or "Dear Sky e,ail user" then it is a scam email so mark it as spam as legitimate emails from Sky would address you by your first name.

 

As for the browser issue, do you use add-ons with it, perhaps disabling them all to see if it then works and if it does enable them one by one until you find the one that is causing the issue.

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