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Discussion topic: Sending, forwarding or replyiing to emails.

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This message was authored by: RitaD

Sending, forwarding or replyiing to emails.

I have a real issue if I send an email and it bounces back saying failed.  No matter what I do I can no longer resend that email to anyone else.  This is through my mobile.  It is going into this outlook box which isn't always there.  I'm having to type the whole email again. Any help.

 

 

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This message was authored by: caesarome

Re: Sending, forwarding or replyiing to emails.

Posted by a Superuser, not a Sky employee. Find out more

@RitaD 

Whatelse does the bounce email say as usually it will say why it has bounced back to you.

 

Can you instead send emails from here:

https://skyid.sky.com/signin/email/

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This message was authored by: jayach

Re: Sending, forwarding or replyiing to emails.

Posted by a Superuser, not a Sky employee. Find out more

@RitaD wrote:

It is going into this outlook box which isn't always there. 


Does that Outlook box have a name?

As you mention Outlook, I assume that is the email app you are using, perhaps try using a diferent app?

I'll assume the phone is Android, what make is it, somethimes they have their own email app.

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This message was authored by: RitaD

Re: Sending, forwarding or replyiing to emails.

Thanks for responding, I use an Android Xperia phone, in the list of items in my email, this outlook box has only appeared recently when these failed emails have come back to me, when I get rid of the email this outlook box goes.  My draft folder also had these failed emails.  The email app I use says Yahoo on it.

 

I went into my kindle where I have the same info and from there i could forward this failed email to an address.

 

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This message was authored by: RitaD

Re: Sending, forwarding or replyiing to emails.

Hi there it is just coming back saying FS Failure Notice , if I try again it comes back in blue next to the email address Failed.

This message was authored by: caesarome

Re: Sending, forwarding or replyiing to emails.

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

Can you instead send emails from here:

https://skyid.sky.com/signin/email/


 

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