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This discussion topic has been answered Discussion topic: Sending emails takes a long time recently.

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This message was authored by: Bob39

Sending emails takes a long time recently.

Hi

I've been using my Sky email address for over ten years in the Thunderbird client. Just recently it's started taking about 20 seconds to send a basic email.

I set my account up in another client to test, and again it's taking 20 seconds to send.

So it looks like it's a Sky/Yahoo problem. 

Any ideas how to fix this?

Thanks.


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This message was authored by: Bob39 Answer

Re: Sending emails takes a long time recently.

I tried what you mentioned on the mobile phone and it sent instantly. 

So I rebooted the router and tried again with wifi on the desktop and it sent instantly too.

Router reboot fixed it.

Problem solved thank you! 😀

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This message was authored by: caesarome

Re: Sending emails takes a long time recently.

Posted by a Superuser, not a Sky employee. Find out more

@Bob39 

As it is happening in multiple programs is this happening when you are using mobile data or WiFi or both ?

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This message was authored by: Bob39

Re: Sending emails takes a long time recently.

This is happening on a desktop pc using Thunderbird and Em Client as email programs. Using my home fibre broadband.

Also I've just checked sending an email from my mobile phone using the sky email address through the Gmail app and it's the same - 22 seconds to send.

This message was authored by: Mark39

Re: Sending emails takes a long time recently.

Posted by a Superuser, not a Sky employee. Find out more

@Bob39 try temporarily disabling your mobile's wifi connection, and then sending an email (so that it's sent via your mobile's cellular data connection).  

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This message was authored by: Bob39 Answer

Re: Sending emails takes a long time recently.

I tried what you mentioned on the mobile phone and it sent instantly. 

So I rebooted the router and tried again with wifi on the desktop and it sent instantly too.

Router reboot fixed it.

Problem solved thank you! 😀

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