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Discussion topic: Resetting two step verification back to 30 days delay

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This message was authored by: Square+man

Resetting two step verification back to 30 days delay

How to Reset two step verification back to 30 days delay when logging in to sky.

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This message was authored by: caesarome

Re: Resetting two step verification back to 30 days delay

Posted by a Superuser, not a Sky employee. Find out more

@Square+man 

When you next login to your emails there should be a "Remember Me" box, tick that and do not logout then the next time you access your email account you should still be logged in for a month.

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This message was authored by: Ted845

Re: Resetting two step verification back to 30 days delay

This hasn't worked for me for the past few months, since Sky set 2FA as mandatory (I had already signed up prior to that).

 

I've been keeping a note of when I'm asked for 2FA when accessing email, and it has been a reliable seven days - almost to the minute. Thirty days certainly doesn't work for me.

 

Seven days is fine, it's just frustrating they haven't updated the tick box to say 'remember me for 7 days' instead if that's what they've done - and my experience suggests that's what has happened for me anyway.

 

I have a new issue this week, in that it has stopped remembering me at all regardless of whether the box it ticked or not. I'm not signing out. Very frustrating. Equally frustrating is an issue I reported on here a few months ago. The 'sign in' link only works once for me at the moment - the second time I try to use the exact same link it takes me to a generic Yahoo log in page. It's all so erratic!

 

I've tried clearing my cache and that leaves me with the same issue. It had worked just fine for months, and this week for no apparent reason...☹️

This message was authored by: caesarome

Re: Resetting two step verification back to 30 days delay

Posted by a Superuser, not a Sky employee. Find out more

@Ted845 

If you are ticking the remember me box and are not logging out then when you close down your browser do you have it set to clear your cookies as the Sky ones for this need to be left.

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