Discussion topic: Request for Technical Support - Slow Email Download Issue
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Message posted on
17 Sep 2023
09:07 PM
- last edited:
18 Sep 2023
08:33 AM
by
KevNewMedia
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Request for Technical Support - Slow Email Download Issue
[content removed]
17th September 2023
Subject: Request for Technical Support - Slow Email Download Issue
Dear SKY,
I am experiencing a technical issue with my iMac computer that I have been unable to resolve on my own, and I am seeking assistance from your technical support team.
The problem I am facing is related to the slow download speed of my emails through Outlook. It takes an excessive amount of time, up to 30 minutes in some instances, for my emails to fully download. I have already contacted Outlook's support team, and they have advised me to reach out to you as my service provider for assistance in resolving this matter.
I kindly request that a member of your technical support department contact me at your earliest convenience to help diagnose and rectify this issue. Your prompt assistance in resolving this matter would be greatly appreciated.
[content removed]
Thank you for your attention to this matter, and I look forward to your assistance in resolving the slow email download problem.
Sincerely,
Antony Wijay
Moderator note: personally identifiable information removed
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All Replies
Message posted on 18 Sep 2023 09:06 AM
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Re: Request for Technical Support - Slow Email Download Issue
@hhjgvyjgyjugyju Your personal details have been removed from your post, you should never post any personal details in a public forum unless you want to allow these details to be used for scamming purposes.
Sky Technical support will also not contact you in reponse to a forum post.
Is this issue in relation to Sky/Yahoo email?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 18 Sep 2023 10:09 AM
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Re: Request for Technical Support - Slow Email Download Issue
If you emails are from a Sky email account then you can also access them via your online account here:
https://skyid.sky.com/signin/email/
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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