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Discussion topic: Re: sky email stopped working

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This message was authored by: Oddie2004

Re: sky email stopped working

My email has been scammed.

 

Receiving hundreds of messages in spam and inbox asking me to open a link in Google maps which I am obviously not doing.How do I report this and get removed.Thankyou

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This message was authored by: caesarome

Re: sky email stopped working

Posted by a Superuser, not a Sky employee. Find out more

@Oddie2004 

Accounts do not get generally get hacked but scammers can get access if they have obtained the login details via fake phone calls or emails.

 

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

If you have had to make a change then logout and change your password:

https://skyid.sky.com/resetpassword/


You might want to give some thought to setting up two step verification as per this:

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification


If you do set this up it in important that you make a note of and keep safe the recovery code.

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