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Discussion topic: Proof of purchase documents

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This message was authored by: Kauserfatima

Message posted on ‎11 Sep 2025 10:58 AM

Proof of purchase documents

I am writing to kindly request a Proof of Purchase for my device. I require this document to confirm the make and model, along with the IMEI number for verification purposes.

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎11 Sep 2025 11:17 AM

Re: Proof of purchase documents

Posted by a Superuser, not a Sky employee. Find out more

@Kauserfatima welcome to the Community! We're mainly customers here and it's unlikely that Sky will reply to your post. 

 

See their help here: https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎11 Sep 2025 11:24 AM

Re: Proof of purchase documents

Posted by a Superuser, not a Sky employee. Find out more

@Kauserfatima 

It may also be a good idea to register any loss/theft on the Immobilise website https://www.immobilise.com 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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