Possible hacking to sky Yahoo email

[Warren5]

We are not able to sign in to our email address we have not changed the password recently. It says the account is locked. It's a sky Yahoo mail and it doesn't seem possible to speak to anybody to resolve this. We have recently been hacked and I had to cancel bank cards etc so I'm concerned they have now accessed the emails. 

[caesarome]

It is unlikely your account has been hacked it is just for some reason it has been locked. So try resetting the password for it:

https://skyid.sky.com/resetpassword/

[Warren5]

Thank you