0

Discussion topic: Not receiving verification code for accessing email.

Reply
This message was authored by: Mds71

Not receiving verification code for accessing email.

Trying to access my email account and forced to set up 2 step verification but not receiving verification code
Reply

All Replies

This message was authored by: caesarome

Re: Not receiving verification code for accessing email.

Posted by a Superuser, not a Sky employee. Find out more

@Mds71 

The messaging app on your mobile might have a spam folder so have a look in it for these verification texts.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Ralphjohnson

Re: Not receiving verification code for accessing email.

I cannot see my e mails

This message was authored by: Mark39

Re: Not receiving verification code for accessing email.

Posted by a Superuser, not a Sky employee. Find out more

@Ralphjohnson ok, what's happening when you try?

Avatar for Mds71
Level 1 icon
Topic Author
This message was authored by: Mds71

Re: Not receiving verification code for accessing email.

I have been able to access my email by skipping 2 step verification for now. Today it wouldn't let me skip and asked for verification code. I don't receive the code. I managed to change to a friend's mobile and they received the code on their phone. I changed back to my phone number and not received verification code 

This message was authored by: jayach

Re: Not receiving verification code for accessing email.

Posted by a Superuser, not a Sky employee. Find out more

@Mds71 

Did you check the spam folder, as @caesarome suggested?

Avatar for Mds71
Level 1 icon
Topic Author
This message was authored by: Mds71

Re: Not receiving verification code for accessing email.

yes I did. nothing there from sky

Reply