0

Discussion topic: Not receiving emails

Reply
This message was authored by SharonWilkins This message was authored by: SharonWilkins

Not receiving emails

My email account isn't working and was told to contact you for further assistance 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Not receiving emails

Posted by a Superuser, not a Sky employee. Find out more

@SharonWilkins 
You aren’t contacting Sky Customer Services by posting on here. This is a customer to customer forum where we try to help each other.

 

I'll move your post to the Email board. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Not receiving emails

Posted by a Superuser, not a Sky employee. Find out more

@SharonWilkins wrote:

My email account isn't working 


@SharonWilkins 

A few questions:

 

Do you login to the Sky website or use an app to access your emails ?

What is happening ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Mark39 This message was authored by: Mark39

Re: Not receiving emails

Posted by a Superuser, not a Sky employee. Find out more

@SharonWilkins wrote:

My email account isn't working and was told to contact you for further assistance 


Do you see your emails if you log in here: https://www.sky.com/signin/email ?

 

If you can't log in, what's the error message?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion