Not receiving certain emails

[DJSibs]

Hi,

I used to receive these emails up until the 30th June, and have not received one since. 

I have added the address to my contacts, and they are not ending up in spam or junk. Other people are receiving emails from this address.

Anybody got any ideas?

[caesarome]

How do you access your emails, do you login here:

https://skyid.sky.com/signin/email/

[DJSibs]

Yeah, that is how I access my mail.

[caesarome]

Have you checked that no filters have been set up:

Go to Settings > More Settings > Filters and remove anything that you did not setup.

[DJSibs]

I have checked this, and no filters are set up.

I have also checked the address is not in the blocked senders list too.

[caesarome]

Are you able to supply a different email address with this contact to see if they come through on that one ?

[DJSibs]

Not really, as the emails im waiting for are for 2 factor authentication emails to log into an account. 

I know other people are able to receive mails from these though, as I have asked them to try.