0

Discussion topic: No mobile coverage

Reply
Avatar for PottiDotti
Level 0 icon
What's this?
This message was authored by: PottiDotti

Message posted on ‎26 Jan 2026 01:59 PM

No mobile coverage

I am on an extended holiday in Australia and have no mobile coverage. I cannot get to my emails because of the two step verification process . the OTP text is not coming and my recovery code is in England and I cannot remember it. When I was here 2 years ago I had not set up 2 stage so it was not a problem . This now means I cannot access my flight tickets and details. I am 83yrs and would like to get home !!!  

Help any solutions welcome. Thanks.

 

 

 

 

Report post
Post 1 of 2
181 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎26 Jan 2026 04:10 PM

Re: No mobile coverage

Posted by a Superuser, not a Sky employee. Find out more

@PottiDotti 

To get to your emails you will need internet access on your mobile so either mobile data or Wi-Fi connection so can you get either of these.

 

Is your mobile connected to a network ?

 

 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
167 Views
0 Likes
Reply
Reply