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Discussion topic: Need to send two factor authorisation code to different phone.

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This message was authored by: Frustratedbythi

Need to send two factor authorisation code to different phone.

I am being forced across to two factor authorisation but it is trying to send a code to a phone I no longer use. How can I change the number it sends the code to? At the moment I can't access my email.

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This message was authored by: jayach

Re: Need to send two factor authorisation code to different phone.

Posted by a Superuser, not a Sky employee. Find out more

Assuming you have not previously set up 2FA, at the bottom of the request for the code, there should be a link allowing you to change the number.

Sky force 2FA.jpg

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