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Discussion topic: Need to send two factor authorisation code to different phone.
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This message was authored by: Frustratedbythi
Message posted on 27 Jun 2026 02:52 PM
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Need to send two factor authorisation code to different phone.
I am being forced across to two factor authorisation but it is trying to send a code to a phone I no longer use. How can I change the number it sends the code to? At the moment I can't access my email.
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This message was authored by: jayach
Posted by a Superuser, not a Sky employee.
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Message posted on 27 Jun 2026 02:59 PM - last edited: 27 Jun 2026 02:59 PM
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Re: Need to send two factor authorisation code to different phone.
Assuming you have not previously set up 2FA, at the bottom of the request for the code, there should be a link allowing you to change the number.
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