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Discussion topic: Missing password

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This message was authored by: LewisEad

Missing password

I just found my old iPhone and it works, however the apple id is linked to my sky email from years ago. i have no idea what the apple id password is nor do i know what the sky email password is. ive tried to get an email sent to the email i used years ago to make the sky account but i dont know if its any of my current emails i can access.

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This message was authored by: caesarome

Re: Missing password

Posted by a Superuser, not a Sky employee. Find out more

@LewisEad wrote:

ive tried to get an email sent to the email i used years ago to make the sky account but i dont know if its any of my current emails i can access.


That email should be listed here if you can access the link:

 

https://www.sky.com/myaccount/my-details

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This message was authored by: LewisEad

Re: Missing password

I tried this link but I need the password for the sky id, i've tried pressing the recovery link but I don't know what email that link is being sent to. is there any way to find out what email it is being sent to as i understand i can't just straight up ask for the password

 

This message was authored by: caesarome

Re: Missing password

Posted by a Superuser, not a Sky employee. Find out more

Ironically it would be the email address shown on the page should you be able to get access to it.

 

How many email addresses do you have, is it not possible to check them to see which one the reset email has been sent to ?

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This message was authored by: jayach

Re: Missing password

Posted by a Superuser, not a Sky employee. Find out more

If you call Sky they should be able to unlock the email address, as long as you can pass security, but I bet you will have forgotten those details also.

I would think Apple would be more accommodating in recovering your account, but that will also need passing security.

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