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Discussion topic: Missing Email from folder

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This message was authored by EdJ This message was authored by: EdJ

Missing Email from folder

I had set up a folder to store emails with important information. I've noticed today that the folder is completely empty. I've definitely not deleted the emails and I've checked trash just in case. Could this be a Yahoo fault and they will reappear at some point? Any help or advice much appreciated. Thanks

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This message was authored by caesarome This message was authored by: caesarome

Re: Missing Email from folder

Posted by a Superuser, not a Sky employee. Find out more

@EdJ wrote:

Could this be a Yahoo fault and they will reappear at some point?


It could be because this does happen with Yahoo which might be why they offer a possible way to retrieve these emails and while there is no guarantee it will work it is worth a try:


https://help.yahoo.com/kb/SLN2552.html

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This message was authored by Mark39 This message was authored by: Mark39

Re: Missing Email from folder

Posted by a Superuser, not a Sky employee. Find out more

Have you checked your email here: https://www.sky.com/signin/email

EdJ
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This message was authored by EdJ This message was authored by: EdJ

Re: Missing Email from folder

Yes, I've checked using that link as well, but all my emails are gone. Hopefully the restore request to Yahoo will get it sorted. Too many emails that I can't afford to lose.

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