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Discussion topic: Low res attachments

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This message was authored by: Trooper-1138

Low res attachments

Can anybody help? In the last few days email attachments such as pdf orders are viewing as low res images which means I can't cut or copy phone numbers or other text fields etc. can anyone help or have a solution?

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This message was authored by: jayach

Re: Low res attachments

Posted by a Superuser, not a Sky employee. Find out more

How are you viewing these PDFs? In a browser or with a separate PDF viewer? Are you extracting them from the email?

Tell us more about how you normally view them.

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This message was authored by: Trooper-1138

Re: Low res attachments

Hi thanks I'm using either my iPad or an iPhone through the yahoo mail app. It's been ok forever until the other day?

This message was authored by: jayach

Re: Low res attachments

Posted by a Superuser, not a Sky employee. Find out more

Ah, unfortunately I know nothing about Apple devices.

It sounds like the default app for PDFs has changed, see it this helps.

how do i change the default PDF reader? - Apple Community

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