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Discussion topic: Lack of customer service

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This message was authored by Jain+spark This message was authored by: Jain+spark

Lack of customer service

Was out on hold for over 30 minutes this afternoon disgraceful customer service. 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Lack of customer service

Posted by a Superuser, not a Sky employee. Find out more

Lines are often quieter if you call when they open at 7.00am or after 9.00pm.

 

Wait times of more than 30 minutes are not uncommon among many companies, I'm afraid.

 

Can we help or point you in the right direction?

This message was authored by caesarome This message was authored by: caesarome

Re: Lack of customer service

Posted by a Superuser, not a Sky employee. Find out more

@Jain+spark 

What is the issue with your Sky+ box, perhaps we can help you ?

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Jain+spark
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This message was authored by Jain+spark This message was authored by: Jain+spark

Re: Lack of customer service

My sky email has stopped working on chrome. 

This message was authored by Mark39 This message was authored by: Mark39

Re: Lack of customer service

Posted by a Superuser, not a Sky employee. Find out more

@Jain+spark wrote:

My sky email has stopped working on chrome. 


To be honest, you're more likely to get the help you need with that from the forum.

 

Are you logging in here: https://www.sky.com/signin/email

 

What happens when you try? Let us know the,error message,you see.

 

 

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