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Discussion topic: LANDING IN TRASH

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This message was authored by: M1ster+C

LANDING IN TRASH

My mail is landing in the trash rather than inbox. Noticed first in Outlook but same in Yahoo.

Anyone any ideas? 

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This message was authored by: caesarome

Re: LANDING IN TRASH

Posted by a Superuser, not a Sky employee. Find out more

Via your online account go to Settings > More Settings > Filters, if anything is here then delete it. If there was something there then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

Then logout and change your password:

https://skyid.sky.com/resetpassword/

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This message was authored by: M1ster+C

Re: LANDING IN TRASH

Hi, Thanks for reply but unfortunatly nothing there 😞

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