Is this fake

[Kerry1414]

Is this a genuine email pls?

 

[Mark39]

It doesn't look genuine to me. Mark it as spam, but otherwise ignore it.

[caesarome]

I agree, the Dear User bit is suspect as emails from Sky usually address you by your first name (mine always say Hello then my name) and my guess it that the Sky.com link that is on that email multiple times doesn't go to Sky.