Invalid address but correct address

[Lester22]

Hello

help please, if  I use my sky email address, which I have had and used for over 20years, on my own iPad ie. to move an email  or include myself when sending an email, it comes up with a message that my sky email address is " invalid email address " and puts the whole email into holding outlook box.

This has not happened before and has just started this past few days ( starting 23th June 25)

I assure you I am using my correct email address and it has worked ok for over years

Grateful if you can help

[caesarome · Accepted solution]

@Lester22 

When you say you are trying to move an email do you mean to a different folder, if so try doing it and don't include your own email address to see what happens,