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Discussion topic: Incoming emails going straight to bin

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This message was authored by crichards This message was authored by: crichards

Incoming emails going straight to bin

All my incoming emails are going straight into bin instead of inbox, how can I fix this. 
I use iPhone 12 Pro and IPad Air 2

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This message was authored by caesarome This message was authored by: caesarome

Re: Incoming emails going straight to bin

Posted by a Superuser, not a Sky employee. Find out more

Checks that there are no filters setup on your account that could be causing this, you can do this by logging in here:

 

https://skyid.sky.com/signin/email/

 

Go to Settings > More Settings > Filters. 

 

If there are remove them and logout and you might want to change your password which you can do here:

 

https://skyid.sky.com/resetpassword/

 

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