I can't open email attachments using sky broadband/wifi

[Sian59]

If I turn off the wifi they will open , how do I fix this?

[Mark39]

Are you using an email app, or are you logging in via,your browser?

[Sian59]

I use Outlook (hotmail.com account)

[Mark39]

If you log in online here, via your browser, are all the details intact: https://www.sky.com/signin/email

[jayach]

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@Sian59 wrote:

I use Outlook (hotmail.com account)

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Are you using Outlook.com or the Outlook app/client?