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Discussion topic: How do I add a spam filter

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This message was authored by: Weecoops

How do I add a spam filter

I have been bombarded by the same 4 spam email addresses, each one at least 1 per day. I send them straight to the spam folder but the new ones are still going into my inbox instead of being diverted to Spam. I would have though that after 2 months (60 emails from each address) the algorythm would have figured out that these are unwanted by now. Is there a way to manually add a spam filter?

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This message was authored by: GD1

Re: How do I add a spam filter

Posted by a Superuser, not a Sky employee. Find out more

@Weecoops  Are you actually marking them as Spam rather than moving them to the spam folder?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: caesarome

Re: How do I add a spam filter

Posted by a Superuser, not a Sky employee. Find out more

How to add a filter can be found here under "search filters":

 

https://www.sky.com/help/articles/using-sky-yahoo-mail

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This message was authored by: Weecoops

Re: How do I add a spam filter

Actually. No. I have just found that option today. Thank you.

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This message was authored by: Weecoops

Re: How do I add a spam filter

1000004406.jpgI don't have "other settings" within settings so I think these instructions are old. Thanks though. 

This message was authored by: jayach

Re: How do I add a spam filter

Posted by a Superuser, not a Sky employee. Find out more

If you really are getting unwanted emails from the same 4 email addresses, you can add them to your blocked list, 

jayach_0-1673095827968.png

 

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This message was authored by: Weecoops

Re: How do I add a spam filter

I don't get any of those settings. It must be different on mobile.

This message was authored by: jayach

Re: How do I add Aspam filter

Posted by a Superuser, not a Sky employee. Find out more

Are you using an app on your mobile, and if so, which one.

It's possible the reason marking them as spam is not working is because it is not being recognised by Yahoo, try making them as spam via the webmail.

This message was authored by: Stevem12

Re: How do I add a spam filter

I am simply not getting to see any other options for adding filters via Safari or Google browser,  I get the same list as shown in image previously with no other options available anywhere on the screen.

This message was authored by: Stevem12

Re: How do I add a spam filter

Where did you find it as I have same issue, all solutions given officially offer no insight as to where these more settings are,mi have same screen as you did. thanks 

This message was authored by: jayach

Re: How do I add a spam filter

Posted by a Superuser, not a Sky employee. Find out more

You need to use a desktop browser, or use "desktop mode" on your mobile browser.

More settings is here:

 more settings.png

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This message was authored by: Weecoops

Re: How do I add a spam filter

When you sign into your emails on Google, instead of the app, open the email and at the bottom of it, you will get the 3 dots (as pictured) this will open another menu including the option to mark as spam (as pictured)

Screenshot_20230206_152306_Chrome.jpg

Screenshot_20230206_152314_Chrome.jpg

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