Discussion topic: Hacked

This message was authored by: paul+grisdale · ‎18 Dec 2023

My e mail has been hacked, my contacts are all getting an suspicious e mail. I have changed my password and security question. Can someone from Sky investigate?

This message was authored by: caesarome · ‎18 Dec 2023

Nobody from Sky will investigate I'm afraid so I would do the following if you haven't already:

Go to Settings > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

Then logout and change your password:

https://skyid.sky.com/resetpassword/

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This message was authored by: Mark39 · ‎18 Dec 2023

Check your email settings to make sure there's nothing added that's not familiar to you.

We're customers here, not Sky personnel. I'm not sure what Sky would investigate, in any event.

This message was authored by: jayach · ‎18 Dec 2023

If you want to forward the email to abuse@sky,com they may investigate, but they won't report on their findings.

https://www.sky.com/help/articles/sky-scams-help

Discussion topic: Hacked

Hacked

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