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Discussion topic: Forgotten paswword and memorable information

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Sue_1959
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This message was authored by Sue_1959 This message was authored by: Sue_1959

Forgotten paswword and memorable information

‎14 Nov 2024 09:17 PM

My husband has forgotten both his password and memorabel information to access his email account.   Can you please advise how to recover access to his account.

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: Forgotten paswword and memorable information

‎14 Nov 2024 09:29 PM

Posted by a Superuser, not a Sky employee. Find out more

@Sue_1959 

Can he not reset his password by selecting the email option here:

 

https://skyid.sky.com/resetpassword/

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