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Discussion topic: Forgotten paswword and memorable information

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Avatar for Sue_1959
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This message was authored by: Sue_1959

Message posted on ‎14 Nov 2024 09:17 PM

Forgotten paswword and memorable information

My husband has forgotten both his password and memorabel information to access his email account.   Can you please advise how to recover access to his account.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎14 Nov 2024 09:29 PM

Re: Forgotten paswword and memorable information

Posted by a Superuser, not a Sky employee. Find out more

@Sue_1959 

Can he not reset his password by selecting the email option here:

 

https://skyid.sky.com/resetpassword/

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