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Discussion topic: Finding old emails

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Avatar for ALDOcrook
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This message was authored by: ALDOcrook

Message posted on ‎23 Mar 2023 07:14 PM

Finding old emails

I'm trying to find an email in my system. I've tried the search option to no avail and tried looking in my deleted box but it only goes back to 3rd March 2023. I need to look around December 22. Can this be done?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎23 Mar 2023 07:20 PM

Re: Finding old emails

Posted by a Superuser, not a Sky employee. Find out more

Where was this email, was it stored in the inbox or the deleted folder or a separate folder you had set up and moved it to ?

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Avatar for jayach
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This message was authored by: jayach

Message posted on ‎23 Mar 2023 07:22 PM

Re: Finding old emails

Posted by a Superuser, not a Sky employee. Find out more

How do you access your email, is it via the webmail? https://skyid.sky.com/signin/email

Do you believe you deleted the email you are looking for? If so it's probably gone for good by now.

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