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Discussion topic: Every time I log into my emails I have to enter a 6 digit code .

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This message was authored by robert+,n This message was authored by: robert+,n

Every time I log into my emails I have to enter a 6 digit code .

Every time I log into my email I have to enter a new 6 digit code

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This message was authored by daveNOS This message was authored by: daveNOS

Re: Every time I log into my emails I have to enter a 6 digit code .

Posted by a Superuser, not a Sky employee. Find out more

@robert+,n That is not a Sky broadband issue, it's a security feature from whatever email provider you use.

-------- Please note i am not a Sky employee ----------
This message was authored by caesarome This message was authored by: caesarome

Re: Every time I log into my emails I have to enter a 6 digit code .

Posted by a Superuser, not a Sky employee. Find out more

@robert+,n 

If your account is a Sky email account then this is happening as you have turned on 2 step authentication whereby a code is sent to your phone you would to login.

 

To turn off 2FA sign in with the recovery code so at the login select "can't sign in with the code" link. You'll then be asked for the recovery code.


When you signed up to 2FA you were given a recovery code so if you didn't make a note of it then check the email you were also sent.

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