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Discussion topic: Err

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Message posted on ‎15 May 2025 01:21 PM

Err

Err changed network I cannot get access to email

 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎15 May 2025 01:24 PM

Re: Err

Posted by a Superuser, not a Sky employee. Find out more

You mean mobile network? What error message are you seeing when you try to  log in? Are you using an email app? Or logging in via your browser and sky.com?

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Message posted on ‎15 May 2025 01:26 PM

Re: Err

I am using laptop so browser sky email

 

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Message posted on ‎15 May 2025 01:26 PM

Re: Err

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And what is happening, what onscreen error message are you seeing ?

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Message posted on ‎15 May 2025 01:30 PM

Re: Err

Posted by a Superuser, not a Sky employee. Find out more
@Mark39 wrote:

You mean mobile network? What error message are you seeing when you try to  log in? Are you using an email app? Or logging in via your browser and sky.com?

 

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Message posted on ‎15 May 2025 01:30 PM

Re: Err

Ok sorry I am back on line it's only taken 8 hours

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Message posted on ‎15 May 2025 02:20 PM - last edited: ‎15 May 2025 02:20 PM

Re: Err

Posted by a Superuser, not a Sky employee. Find out more

I assume you mean broadband network, i.e. you changed ISP.

If so, who from and to?

Switching from one network to another (either mobile of broadband) shouldn't affect your email, so just what error message are you getting.

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