Emails sent by others who get message has not been delivered although I do receive them

[keithjb]

Many people who are sending emails to me receive a message saying "undelivered" even though I am receiving them.

Any suggestions as to how to clear this problem

[caesarome]

@keithjb 

Login to your online account:

https://skyid.sky.com/signin/email/

Go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

If you have had to make then logout and change your password:

https://skyid.sky.com/resetpassword/

You might want to give some thought to setting up two step verification as per this:

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification

If you do set this up it in important that you make a note of and keep safe the recovery code.

[Mark39]

@keithjb the 'bounce' message usually gives a reason why an email is undeliverable. It would be useful to know what it says.

[keithjb]

I thought I'd replied  with details but it seems it hasn't got through.

Please confirm there was nothing more and I'll try again

[caesarome]

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@keithjb wrote:

Please confirm there was nothing more and I'll try again

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We are  not Sky here but no other post from you has appeared so have you looked into what I posted above for you as that should be the first thing to look into,

[keithjb · Accepted solution]

I'm contacting other peole to resolve problem.

Thanks to you all for bearing with me.