Emails not downloading from server

[Mark39]

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@Shazzag69 wrote:

Yes this is how I have to access emails with any confidence. It's the iOS app compatibility that's been the issue for some time. And it was only from a specific unknown date. It never happened before. So the work that needs to take place is around iOS compatibility. Maybe android as well but I'm not an android user?? 

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Seems to be exclusively iOS/Apple Mail related. There haven't been similar problems reported on Android.

[Land+of+the+Gods]

I have had the "message not downloading from server" problem for a long time. Interestingly I have just returned from an extended trip to Spain where I have a property and my own internet/wifi connection. MyISP is a local Spanish company. Not once did I have the error message either on wifi or cell. As soon as I got home to my UK network I started getting the problem again. This would suggest to me an issue with the network setup given that I had no problem in Spain. Having said that I can turn off my WIFI at my UK home and I still have the problem using my cellular network. Either way, I'm thinking its network related somehow, but have no idea how to go about progressing or proving this theory. Any ideas anyone ?

[Cherflow]

My emails are not downloading for 3days plus?  "Not connected to server" appears & "error yahoo".  I no longer access my emails from yahoo since having a new mobile - iPhone 15 a few mths ago albeit I access them via the envelope pic icon on my mobile main screen - please assist! Thank you. 

[caesarome]

You might want to install and use an app called Outlook instead @Cherflow and use these settings:

Select either "Other" or "Not Yahoo" then use these settings:

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

[Mark39]

@Cherflow Apple's Mail app is known to be intermittently flaky. It will probably start working again eventually. Meanwhile you can access your email online via Sky.com or use an alternative app as @caesarome posted.